These Terms and Conditions set out the rules and legal framework governing access to and use of the Cigstore.ca website, as well as all transactions completed through it. By visiting the Website, placing an order, or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, together with our Privacy Policy. If you do not accept these terms, you must discontinue use of the Website and refrain from making any purchases.
- Interpretation and Definitions
Unless the context requires otherwise, the following definitions apply throughout these Terms and Conditions:
Confirmation Message – the email notification sent to confirm that your order has been accepted.
Agreement – the binding legal contract formed between you and Cigstore.ca once your order has been accepted.
Merchandise – any products made available for sale on the Website, including tobacco products, cigarettes, cigars, nicotine-related items, and accessories.
Order Request – your submission to purchase Merchandise through the Website.
User Information – any personal or transactional data you provide when using the Website or completing checkout.
Purchase Price – the total amount payable for the Merchandise as displayed at the time of purchase.
Accepted Order – an Order Request that has been approved by us.
Offers – discounts, promotions, or special deals advertised on the Website.
Terms – these Terms and Conditions together with any policies referenced herein.
Cigstore.ca, we, us, or our – refers to the operator of the Website.
Website – https://www.cigstore.ca or any replacement or successor domain. - Access to the Website
We grant you permission to access the Website on a temporary and non-exclusive basis. We reserve the right to modify, suspend, or discontinue any part of the Website at any time without prior notice. We shall not be responsible for any unavailability of the Website, whether temporary or permanent. - Conditions Applicable to Purchases
All orders and purchases made through the Website are subject to these Terms.
We may update or amend these Terms from time to time. Any changes will take effect upon publication on the Website.
These Terms are drafted and provided exclusively in the English language. - Order Submission Process
To place an order through the Website, you must:
Choose the products you wish to purchase;
Add the selected items to your shopping cart;
Proceed to checkout, review your order details, and provide accurate shipping and payment information;
Confirm your acceptance of these Terms;
Complete payment via the available payment methods displayed at checkout.
Once payment is verified and stock availability is confirmed, we will issue a Confirmation Message. If your order cannot be processed, you will be informed accordingly. - Age Verification
All products offered on this Website are strictly intended for individuals who meet the legal age requirements for tobacco or nicotine use.
By submitting an order, you confirm that you are of legal age in your jurisdiction.
We do not knowingly sell or deliver products to minors. - Pricing and Payments
All prices are displayed in Canadian Dollars (CAD) and include applicable taxes unless otherwise specified.
Shipping costs, where applicable, are disclosed before order confirmation.
Accepted payment methods are displayed during checkout and may change from time to time. - Data Protection and Privacy
All personal information collected through the Website is handled in accordance with our Privacy Policy. - Rights Reserved by Us
We retain the right to:
Add, remove, or alter products without notice;
Adjust prices at any time;
Decline, cancel, or restrict orders at our sole discretion. - Product Details and Warranty Exclusion
Product descriptions, images, and specifications are provided for general reference only and may differ from the actual item received.
To the fullest extent allowed by law, all warranties and conditions, whether express or implied, are disclaimed.
You represent that you have the legal capacity to enter into this Agreement.
- Shipping and Delivery
Order Handling
Orders are generally prepared within 1–3 business days. During busy periods, processing may take up to 7 business days.
Domestic Shipping
All shipments are dispatched within Canada using Canada Post or comparable courier services.
Available Shipping Methods
Standard Delivery: No charge, estimated arrival within 4–7 business days
Express Delivery: Flat fee of $25 CAD, estimated arrival within 2–4 business days
Delivery estimates are provided for convenience only and are not guaranteed. - Transfer of Ownership and Risk
Responsibility for loss or damage transfers to you upon delivery of the merchandise. Ownership passes only after full payment has been successfully received. - Returns and Order Modifications
Returns Policy
If you receive damaged or defective items, notify us within 15 days of delivery:
Email: order@cigstore.ca
Approved returns may result in a refund or store credit following inspection.
Order Changes and Cancellations
Orders may be changed or cancelled prior to shipment. Once an order has been dispatched, cancellations are no longer possible. - Limitation of Liability
To the extent permitted by applicable law, our liability shall be limited to the amount paid for the order that is the subject of the claim. - Events Beyond Our Control
We are not responsible for delays or failures caused by circumstances outside our reasonable control, including but not limited to natural disasters, service disruptions, or carrier delays. - Applicable Law
These Terms shall be governed by and interpreted in accordance with the laws of Canada. - Contact Information
For support, questions, or complaints, please contact:
Cigstore.ca
Email: order@cigstore.ca
© 2025 Cigstore.ca. All rights reserved.
This Website is intended exclusively for adults of legal smoking age.